Shipping & Returns

SHIPPING

Shipping is included in with the purchase price of the packs.

Nationwide

Aramex       1-3 working days - Tracked

for more information, please visit www.aramex.co.za

 

RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the proof of purchase. 

To start a return, you can contact us at info@ancestral.co.za. If your return is accepted, we’ll send you  instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@ancestral.co.za.